FREQUENTLY ASKED QUESTIONS
Can't find what you're looking for? Contact us here!
HOW DO I GET TO TANZANIA?
The easiest way to reach Moshi or Arusha is to fly into Kilimanjaro International Airport (JRO), where you will be met by one of our team members and taken to your designated hotel. Alternative ways of getting to either town, are buses from Nairobi or Dar Es Salaam, taking anywhere from 7-9 hours.
DO I NEED A VISA AND HOW MUCH DOES IT COST?
In order to enter Tanzania, most nationalities will need a passport and visa. The passport must be valid for 6 months after the intended length of stay. Visas can be obtained at the airport upon arrival, or at the Tanzanian Embassy in your respective country prior to departure. The price for a visa varies depending on citizenship, with the cost for US Passports being $100, and most European Passports $50. Detailed visa and passport requirements pertaining to individual countries can be found on the Tanzanian Embassy Website designated for the particular country.
WHICH VACCINATIONS SHOULD I GET?
The US Center for Disease Control and Prevention (CDCP) recommends the following vaccinations: Malaria, Yellow Fever, Typhoid, Hepatis A, Hepatitis B and Rabies. Yellow Fever vaccination is required by the Tanzanian Government when entering the country from an infected area and you may be asked to show your vaccination record. Consult with your doctor about any additional vaccinations or medications concerning your personal circumstances.
HOW DO I BOOK A TRIP WITH LOCAL MOSHI ADVENTURES?
To book trips please contact us to give us a brief description as to your desired trip dates and trip type i.e. group climb, private climb, safari etc. Once we have established your itinerary we will send you an invoice with details describing your journey. Please note that receiving an invoice for a specific trip, does not reserve or confirm the trip. A 10% deposit, paid via PayPal, Credit Card, or Bank transfer, is due at the time of booking. The trip balance maybe be paid in installments, with the entire balance being due 30 days prior to trip departure. Once we receive the deposit, we begin to organize your climb/safari and lodging. This usually takes between 2-3 business days. When we have arranged all of your bookings we will officially confirm your trip. After we have notified you that your booking has been confirmed your deposit is not refundable.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Pay Pal, Credit Card or Bank Transfer.
WHAT ARE YOUR REFUND AND CANCELLATION POLICIES?
A 10% deposit is required to reserve a trip with us. We accept PayPal payments, credit card or wire transfer. Your trip is confirmed with us when we send you an e-mail stating so. Once your trip has been confirmed the deposit is non-refundable, unless we cancel the trip. The remaining trip balance may be paid in installments agreed upon, with the entire balance being due 30 days prior to trip departure. If a cancellation is made more than 31 days prior to trip departure, 50% of the total trip price will be refunded. If a cancellation is made 30 days or less prior to trip departure, there are no refunds. Trip cancellations must be made in writing and acknowledged in writing by Local Moshi Adventures, and shall be deemed to have been made on the date such notice is received by Local Moshi Adventures. We may cancel your reservation if final payment is not received.
WHY DO PRICES BETWEEN COMPANIES DIFFER?
Local Moshi Adventures is a mid-range company providing a high standard of service for a reasonable price. In addition we pay higher than average salaries to our guides and porters. While budget operators charge lower prices, often by under paying their guides and porters, as well as skimping on necessary equipment, luxury operators charge much higher prices for items not needed on the mountain.
HOW DO I TIP FOR KILIMANJARO CLIMBS?
Tipping for good service after the climb is customary. In order to ensure all crew members receive their fair share, it is suggested to collect the tip from all climbers and then have one climber say a word of thanks and distribute the tips to each crew member individually.
HOW DO I TIP ON SAFARI?
The general guideline for tipping during the safari is between $5-$10 per person/per day for your driver. It is suggested that 1 person on a 5 day safari would tip at the high end of the range at $10 per day, while 4 plus people tip at the low end of the range of $5 person/per day, ensuring a minimum of $50 for a 5 day safari.